Industrial Automation

Industrial Automation

Our Delivery Commitment

We’re committed to getting you the products you need—when you need them. For stocking items, orders will be processed and ready for collection within 3 calendar/business days. For non-stocking items, our standard lead time applies.

For any enquiries, our customer service team is always ready to assist.

We appreciate your continuous support and look forward to serving you with even greater efficiency. Thank you for choosing OMRON!

Notable Conditions:

  • 3 calendar/business days shipment for customers in Thailand, Australia, Singapore and Indonesia.
  • 2 weeks shipment for customers in Philippines, New Zealand, Malaysia and Vietnam.
  • For large projects, please contact our Customer Service directly.
  • All stated delivery timelines are estimates only and may be subject to change due to unforeseen circumstances beyond OMRON’s control, such as customs or import processing timelines, transportation or logistic delays, supply chain disruptions or force majeure events.
  • We reserve the right to update or amend product availability and processing times without prior notice.
  • OMRON shall not be liable for any losses or damages arising from delays in order processing or delivery.
  • Any specific timelines agreed between the parties under purchase order, contract or otherwise shall prevail over the timelines set out above.